7Cs..Commerce

Commerce is a transactional capacity of a site. This include the sale of goods, products or services on Dell’s website - along with shopping cards, shipping, and payment options, checkout, and order-confirmation functionally.

Dimensions of Commerce

Shopping Cart

• Users can place the items that they prefer and like into their personal virtual shopping cart.

• Shopping cart makes user either can buy items immediately online or also can save it and buy it when returns on another visit to the site.

Security

• Dell's website attempt to guarantee security of transcations and related data through encrytion and authentication technologies.

CreditCard Approval

• Dell's website allow users buying online through credit card payment.

Order Tracking

• Users are given abilityto check their delivery status of the Dell's products that they ordered.